Understanding Rematches

Rematches run within a CampaignMatch. If you haven't set one up yet, start with Understanding CampaignMatches

What is a Rematch?

Rematches are MessageMatch’s built-in split tests for a single UTM rule set. Turn them on to evenly test multiple copy variants for each CampaignMatch, then use Analytics to see which variant wins.

When to use?

  • You already have a working CampaignMatches and want to improve them.

  • You want to test underlying core motivators for your audience segments.

  • You need clean, per-campaign learnings without rebuilding pages.

  • You want the dashboard to surface variant-level insights and recommendations.

How Distribution & Caching Work

  • Variants: Up to 5 versions (A–E) per UTM rule set.

  • Traffic split: Even distribution across active variants.

  • Return visits: A visitor who saw a variant for a given page link continues to see that same version on later visits to that link (keeps experience consistent).

  • Important: Rematches only run after the required UTM rules match, though they can also be set to operate on the base website copy as well.

Enable in a MatchAgent

  1. Dashboard → [MatchAgents tab] → select your MatchAgent → click Manage

  2. Confirm UTM rules (and any referrer qualifier).

  3. Toggle Rematches ON → add up to 5 variants → write copy → Save.

  4. Deploy the MatchAgent.

QA & testing

  • Use a test URL with matching UTMs (e.g., ?utm_source=google&…).

  • To see a different variant during QA, use the dashboard’s variant switcher or test in a fresh/incognito session.

  • If nothing changes: check required UTM keys/values, element mapping, and that variants are enabled.

  • Do I need to rebuild pages? No—variants update mapped elements only.

  • Rematches only update the elements mapped in your MatchAgent — no page rebuilding required. All other content remains unchanged.

Analytics & recommendations

  • Variant reporting: view count, CTR, conversions, and a simple win-rate per variant.

  • Roll-ups: Views → Eligible Views → CampaignMatch Views with a filter for variant A–E.

  • Insights: the dashboard highlights top/underperforming variants and suggests next actions (e.g., extend/pause, rebalance, or rotate variants) based on lift and traffic patterns.

Plans & Pricing

  • Rematches are available on Pro plans and higher; max 5 variants per UTM rule set.

  • Usage still counts against monthly Views; variant impressions are shown for diagnosis, not billed separately.

  • See Plans & Pricing for caps/overages.

Best practices

  • Establish a working CampaignMatch with measurable traffic before enabling Rematches. Split testing without a baseline produces inconclusive data.

  • Change only one element per variant (e.g., only the H1, or only the CTA) to isolate what's driving lift. Testing multiple elements simultaneously makes it impossible to attribute results.

  • Wait for statistically meaningful traffic before drawing conclusions. Low-volume results will show in Analytics but should not drive decisions.

  • Use the dashboard's variant switcher during QA — don't rely solely on incognito sessions, which can be inconsistent.

  • When a clear winner emerges, pause losing variants rather than deleting them. Historical data is retained and useful for future reference.

Troubleshooting

  • Only one version shows repeatedly: expected for return visits to the same page link; use the dashboard to preview others or test in a fresh session.

  • Uneven traffic: confirm all variants are active and the UTM audience is large enough.

  • No data in Analytics: ensure the MatchAgent is deployed correctly and the page has traffic that matches the UTM rules.

💬 Need help? Submit a support ticket from the dashboard — click the support icon in the upper right corner.

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